• Headlines
  • City/Region News
    • Baguio City
    • CAR
    • Nation
  • Sectoral news
    • Elections
      • Elections – 2022
      • Elections – 2019
    • Agriculture, Fishery and Pets
    • Business & Livelihood
    • Education, Arts & Culture
    • OFW | Migration
    • Environment and Disaster Management
    • Science and Technology
    • Tourism, travel and Events
    • Other Lifestyle
    • Police Beat
  • Health
    • Covid-19 Advisory and Updates
  • Opinion
    • Editorial
    • Columns
    • Timek Ti Umili
  • Sports
  • Other sections
    • Features
    • Photos/Videos
      • Photos
      • Videos
    • Words for reflection
    • Sponsored articles
    • Jobs in Baguio
    • Elections
  • Ads & Notices
    • Obituaries
  • About Us
    • About Us
    • Directory
    • Contribute
    • Advertise
    • Cookie Policy
    • Contact Us
HERALD EXPRESS | News in Cordillera and Northern Luzon
ADVERTISEMENT
  • Headlines
  • City/Region News
    • Baguio City
    • CAR
    • Nation
  • Sectoral news
    • Elections
      • Elections – 2022
      • Elections – 2019
    • Agriculture, Fishery and Pets
    • Business & Livelihood
    • Education, Arts & Culture
    • OFW | Migration
    • Environment and Disaster Management
    • Science and Technology
    • Tourism, travel and Events
    • Other Lifestyle
    • Police Beat
  • Health
    • Covid-19 Advisory and Updates
  • Opinion
    • Editorial
    • Columns
    • Timek Ti Umili
  • Sports
  • Other sections
    • Features
    • Photos/Videos
      • Photos
      • Videos
    • Words for reflection
    • Sponsored articles
    • Jobs in Baguio
    • Elections
  • Ads & Notices
    • Obituaries
  • About Us
    • About Us
    • Directory
    • Contribute
    • Advertise
    • Cookie Policy
    • Contact Us
No Result
View All Result
  • Headlines
  • City/Region News
    • Baguio City
    • CAR
    • Nation
  • Sectoral news
    • Elections
      • Elections – 2022
      • Elections – 2019
    • Agriculture, Fishery and Pets
    • Business & Livelihood
    • Education, Arts & Culture
    • OFW | Migration
    • Environment and Disaster Management
    • Science and Technology
    • Tourism, travel and Events
    • Other Lifestyle
    • Police Beat
  • Health
    • Covid-19 Advisory and Updates
  • Opinion
    • Editorial
    • Columns
    • Timek Ti Umili
  • Sports
  • Other sections
    • Features
    • Photos/Videos
      • Photos
      • Videos
    • Words for reflection
    • Sponsored articles
    • Jobs in Baguio
    • Elections
  • Ads & Notices
    • Obituaries
  • About Us
    • About Us
    • Directory
    • Contribute
    • Advertise
    • Cookie Policy
    • Contact Us
No Result
View All Result
HERALD EXPRESS | News in Cordillera and Northern Luzon
No Result
View All Result
Home Business Business and Livelihood

UnionBank Techs Up to understand and serve clients in trailblazing ways

HENT by HENT
January 14, 2023
in Business and Livelihood
6
0
Uniondigital banks 1.73-m customers in four months
2
SHARES
33
VIEWS
Share on FacebookShare on Twitter

AI-powered innovation to enable unprecedented, convenient, and more secure user experience

Union Bank of the Philippines (UnionBank), through its Artificial Intelligence and Innovation Center of Excellence (AI & Innovation CoE), has strengthened its position as a trailblazer in data science and artificial intelligence (DSAI) as it reports promising results in developing game-changing client solutions. Consistent with its ‘Tech Up Pilipinas’ advocacy, UnionBank’s AI experimental explorations utilize advanced technologies like speech recognition to better interact with the country’s increasingly digital-savvy users and provide them with a better customer experience anchored on financial inclusion.

Speech recognition technology employs various voice interaction capabilities such as recognizing the intent of what has been spoken and verifying a speaker’s identity. These capabilities have been harnessed to give customers a more natural experience of seamless interactions with the Bank’s services while still providing the needed security level. While most AI modules have English as the base of comprehension, UnionBank’s AI experiments are leading them to incorporate other spoken native languages including Tagalog and Bisaya. 

This new technology is set to make interactions between customers and the Bank’s touch points frictionless and even more efficient. It could significantly reduce the number of inputs needed for a smoother and less time-consuming experience, and lower the entry barrier for non-tech savvy and underprivileged groups, such as persons with poor eyesight.

In early trials for this new technology, UnionBank initially identified that the required features can be integrated with current banking transactions such as paying bills, sending money, checking promos, topping up, updating phone numbers, and even urgently blocking cards when security concerns are raised. The high-tech speaker verification voice biometrics secures the system while allowing users to seamlessly authenticate within seconds. 

“With this, the user will have a more convenient journey by using voice as naturally and as efficient as possible and will surely be confident about being secured,” said Bryan Bramaskara, a data scientist from UnionBank’s AI CoE.

“Imagine a future when there will be no need to remember a password, because intrinsic characteristics such as voice or behavior will become the password,” said Dr. Adrienne Heinrich, UnionBank’s AI & Innovation CoE Head.

Through this new technology, UnionBank can lower the threshold for technology and digital capability while expanding its reach.

UnionBank’s Chief Data and AI Officer Dr. David R. Hardoon said, “Highlighting the power of voice technology and how it can further be utilized in different use cases such as customer service and fraud prevention, UnionBank cultivates more natural interactions for clients in general, and financial inclusion for the non-tech savvy and underprivileged groups in particular.”

Previous Post

PYA District III conducts program review, evaluation workshop

Next Post

GAANO BA KAHALAGA ANG PAGIGING SSS MEMBER?

Next Post
Pensioner’s day at ang SSS Pension Loan Program

GAANO BA KAHALAGA ANG PAGIGING SSS MEMBER?

ADVERTISEMENT

Recent News

UnionBank, GMG Productions bring Tony award-winning musical 

UnionBank, GMG Productions bring Tony award-winning musical 

June 19, 2025
Increased production in rice through drone use observed by Kalinga farmers 

Increased production in rice through drone use observed by Kalinga farmers 

June 19, 2025
BENECO Unveils New Mobile App for Enhanced Consumer Services

BENECO Unveils New Mobile App for Enhanced Consumer Services

June 19, 2025
DSWD-SWAD shares its core programs, services for 2025

DSWD-SWAD shares its core programs, services for 2025

June 19, 2025
ADVERTISEMENT
HERALD EXPRESS | News in Cordillera and Northern Luzon

Herald Express is a news organization based in Baguio City that has a weekly publication and an online news portal. The newspaper is circulated in the different provinces of Northern Luzon. The name of the fastest-growing publication in town is coined from the word ‘quick messenger’ which is self-explanatory.

Follow Us

Search

No Result
View All Result

© 2024 Baguio Herald Express | Website Design and Development by Neitiviti Studios

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT

Add New Playlist

No Result
View All Result
  • Headlines
  • City/Region News
    • Baguio City
    • CAR
    • Nation
  • Sectoral news
    • Elections
      • Elections – 2022
      • Elections – 2019
    • Agriculture, Fishery and Pets
    • Business & Livelihood
    • Education, Arts & Culture
    • OFW | Migration
    • Environment and Disaster Management
    • Science and Technology
    • Tourism, travel and Events
    • Other Lifestyle
    • Police Beat
  • Health
    • Covid-19 Advisory and Updates
  • Opinion
    • Editorial
    • Columns
    • Timek Ti Umili
  • Sports
  • Other sections
    • Features
    • Photos/Videos
      • Photos
      • Videos
    • Words for reflection
    • Sponsored articles
    • Jobs in Baguio
    • Elections
  • Ads & Notices
    • Obituaries
  • About Us
    • About Us
    • Directory
    • Contribute
    • Advertise
    • Cookie Policy
    • Contact Us

© 2024 Baguio Herald Express | Website Design and Development by Neitiviti Studios