The Bangko Sentral ng Pilipinas assured the public that it is on top of the situation in ensuring that their digital transactions are safe because of the safeguards and frameworks that had been put in place for the protection of their information and their hard-earned money.
BSP North Luzon Bank Officer IV Rodora Teresa Opiniano underscored that what is important is for the people to ensure that their information are protected by not publicizing their important information in the social media and other platforms that make it easy for scammers to steal their information and use it for their illegal activities or easily access the hard earned money of others.
Further, she claimed that people should also be careful in the use of advertised free wifi to avoid unscrupulous individuals from having access to their personal information.
The BSP official said that the operation of financial service providers is strictly regulated to ensure that the hard earned money of the people are protected from unscrupulous activities that is why it is important for the individuals to guarantee the privacy of their information.
According to her, ensuring the safety of digital transactions is a 3pronged approach where the BSP is doing its part as the regulator, the financial service providers are also dong their part in providing safe platforms for their transactions while the people should also do their part by ensuring the protection of their own information.
Opiniano disclosed that when encountering problems in their digital transactions, people must immediately get in touch with their financial service providers for appropriate action to avoid the occurrence of isolated incidents that might compromise their information and their money.
Moreover, she stipulated that people could also seek assistance from the available BSP chat bot if they want to seek redress for their concerns that have not been appropriately acted upon by their financial service providers as the initial step that they should undertake is for them to bring their concerns to their financial service providers.